Public Information: Coronavirus

PHE Stay Alert to Stay Safe

Public Information: Coronavirus (Last updated 12.05.2020)

Coronavirus (Covid-19) is an illness that can affect your lungs and airways.

National Guidance

What you can and cannot do – FAQs

The government has published FAQs with advice on what you can and cannot do when the new changes come into effect on Wednesday 13 May 2020:

Staying safe outside your home

New guidance on Staying Safe outside your home can be found at the following link:

Staying alert and safe

New Staying Alert and Safe (social distancing) guidance can be found at the following link:  

Coronavirus (COVID-19): guidance for schools and other educational settings
Guidance and advice about coronavirus (COVID-19) in educational settings for staff, parents and carers, pupils and students.

Actions for educational and childcare settings to prepare for wider opening from 1 June 2020 Next steps for the phased wider opening of educational and childcare settings.

Coronavirus (COVID-19): safer travel guidance for passengers

Walking, cycling, and travelling in vehicles or on public transport during the coronavirus outbreak.

Covid Symptom Tracker App

The Covid Symptom Tracker App is available via It provides a way for everyone to contribute to research to better understand symptoms and the spread of COVID-19.

The App has been designed by a genetic epidemiologist at King's College London and researchers from St Guy's and St Thomas' Hospital and is supported by the National Institute for Health Research. Please sign up if you can and spend about 1 minute per day updating your data and to help tackle this virus.

For all the latest information about Coronavirus see This page is updated regularly and includes details about symptoms, answers to common questions and links to further information.

School Hubs

The majority of Sunderland schools remain open for vulnerable children and the children of key workers, and from Monday 30 March some schools with small pupil numbers have operated as Hubs – please click here for details.

Free School Meals

In response to Covid-19 the Department for Education has published guidance regarding Free School Meals.

Schools will be contacting parents and carers who are in receipt of qualifying benefits about a national free school meal voucher scheme.

Vouchers worth £15 can be used at major supermarkets. Please click here for details, questions and answers.

Exam Grading and Assessment in 2020

The Government has issued a consultation to ensure students can receive grades and progress to the next stages of their lives without further disruption.

Technology support for children and schools during Covid-19

On 19 April the Government announced ICT support for children and schools and published this guidance:

Together for Children are working with the Department for Education and schools to ensure care leavers and children and young people aged 0 to 19 with a social worker, in need of ICT support receive it.

Skills Toolkit

The National Careers Service has launched the Skills Toolkit, a new online platform giving access to free, high quality digital and numeracy courses to help people build up their skills and boost employability:

DfE Coronavirus Helpline

The Department for Education has a helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687


Opening hours: 8am to 6pm Monday to Friday / 10am to 4pm Saturday and Sunday



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