What to do if you are concerned about a child

How to make a referral to Children's Services

If you have a concern about the safety of a CHILD or YOUNG PERSON (aged under 18) then you should talk to someone immediately, you can contact us on:

  • 0191 520 5560 8:30am to 5:00pm Monday to Thursday and 8:30am to 4:30pm Friday
  • Or the Out of Hours Team on 0191 520 5552 (also available 24 hours Saturday and Sunday)
  • In an emergency always call 999


When making a referral practitioners can identify a child's / young person's level of need and indicate what the most appropriate referral pathway is to access and meet those needs by referencing the SSCP Multi Agency Guide to Our Thresholds of Need

Advice and guidance about how and when to use Early Help paperwork, or on any other aspect of Early Help and intervention, can be obtained from the Early Help Advice and Allocations Team on 0191 561 4084, or by emailing EHAAT@togetherforchildren.org.uk

If you need to make a safeguarding referral about a child or young person who has been or may be hurt or neglected or who has significant vulnerabilities please use the Together for Children - Sunderland Referral Form which can be emailed to Safeguarding.Children@togetherforchildren.org.uk

Information and Screening Tools

If you have a concern or allegation about a professional (including volunteers) who works with children and young people and the way they have behaved towards a child, please go to the page giving details of how to contact Designated Officer, previously know as the Local Authority Designated Officer(LADO).

Missing, Sexually Exploited and Trafficked (MSET)

Professionals are able to evaluate the level of risks faced by a young person and whether to make a referral to the SSCP Missing, Slavery, Exploited and Trafficked (MSET) Operational Group. The North & South of Tyne Framework for Screening, Assessment, Safeguarding and Disruption, and Review Missing, Slavery, Exploited and Trafficked Tool can be used to support professionals in assessing whether a young person is at ‘high’, ‘medium’ or ‘lower’ risk of becoming Missing, Sexually Exploited or Trafficked. It will also provide a means of measuring whether the risk to a young person is increasing or decreasing and therefore put effective measures in place to try to manage this. There is also a new revised MSET Escalation Process which can be found by clicking here.




Child Protection referral form

Download the Together for Children child protection / child in need / child care concern referral form

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